Frequently Asked Questions

How do I register as a platform user?
Click the "Register" button at the top right of the page, select the user type (Seafarer/Company/Agency), and fill in the relevant information to complete registration. Once registered successfully, you can use all platform features.
How do seafarers create a resume?
After logging in, go to the "My Resume" page, click "Create Resume", fill in personal information, education background, work experience, certificate information, etc. A professional resume will be generated after submission. We recommend filling in complete information to increase your chances of being viewed by companies.
How do companies post jobs?
After logging in as a company user, go to the "Post Job" page, fill in job requirements, salary, work location and other information. The job will appear in the job list after submission. The platform verifies company qualifications to ensure information authenticity and reliability.
How do I apply for a job?
Browse the job list, find a job you are interested in, and click the "Apply" button. The company will be notified after you apply, and you can view the application status in "My Applications".
Is my resume public?
You can choose the visibility of your resume: Fully Public (visible to all companies), Visible Only to Applied Companies, or Completely Confidential. We recommend selecting "Fully Public" to increase your chances of being contacted proactively by companies.
How do I modify my personal information?
After logging in, go to "Personal Center" or "Account Settings" to modify your username, password, contact information and other basic information. Resume information needs to be modified separately on the resume editing page.
What should I do if I forget my password?
Click "Forgot Password" on the login page, enter your registered email, and the system will send a password reset link to your email. You can reset your password through the link.
Is the platform free?
The basic features of the platform are completely free, including registration, resume creation, job browsing, and job application. Core features for companies such as job posting and resume searching are also free. Some value-added services (such as top placement and priority display) may be charged. Please check the service description for details.
How do I contact customer service?
You can contact us via email at newseaman@cengda.com, or post a question in the forum. We will reply to your questions as soon as possible.
How do I report false information?
If you find false job or resume information, please contact us via email and provide the relevant links and explanation. We will verify and handle it promptly to ensure the quality of platform information.
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